Gong Pricing Structure
Gong's pricing model is a combination of a platform subscription fee and a per-user price.
$5,000 - Platform Subscription
The Platform Subscription costs $5,000 annually, which is the base cost of Gong before adding any users. This cost includes several key items:
- Unlimited collaborators – This is for anyone who does not have their calls recorded.
- Trainings – Gong will provide training on the product.
- Initial integration – Gong helps with integration into the workflow.
- Unlimited data storage – A valuable addition as data accumulates over time.
- Customer Success Manager – Gong focuses heavily on customer satisfaction.
- Customer support via the web – Basic customer support is included.
- Unlimited data export – Users have access to their data.
- Gong Academy – A platform to train your team 1.
Per User Pricing
The Per User pricing varies depending on the number of users. There is a minimum requirement of at least three reps for Gong pricing. Gong does not offer any discount for teams with fewer than 49 people. However, stating that you’re considering a competitor might possibly reduce the price. All Gong pricing is based on an annual agreement 1.
Here's the breakdown of the per-user pricing, based on the number of users:
- $1,600/year - 3 to 49 users: There is no discount for this tier.
- $1,520/year - 50 to 99 users: A discount of 5% is applied.
- $1,440/year - 100 to 249 users: A discount of 10% is applied.
- $1,360/year - 250+ users: A discount of 15% is applied 1.
For instance, for a team of 100 users, the total cost would be the Platform Subscription ($5,000) plus the Per User Cost ($1,440 per user multiplied by 100 users), which equals $149,000 for an annual subscription 1.
Please note that prices vary and are subject to change. It is advisable to contact Gong directly for the most accurate and up-to-date pricing information.