Supernormal Software: Main Features and Functionalities

Supernormal is a software designed to automate the process of creating meeting notes, making it easier for teams to focus on the conversation at hand and capture every crucial detail. This article explores the main features and functionalities of Supernormal.

Automatic Meeting Note Creation

Supernormal leverages the power of artificial intelligence to create high-quality meeting notes automatically. The software integrates with popular conferencing platforms such as Google Meet, Microsoft Teams, and Zoom, extracting key details from meetings such as actions and decisions 2.

Integration with CRM & ATS

The software offers integration with popular Customer Relationship Management (CRM) and Applicant Tracking System (ATS) platforms, such as Hubspot, Salesforce, and Pipedrive. This integration allows users to send notes directly to these platforms, closing the communication loop 1.

Calendar Integration

Supernormal features calendar integration, which enables the software to automatically join calls, ensuring that it is always present during scheduled meetings to capture all relevant information 1.

Audio & Video Recording

Supernormal includes a feature that allows users to record the audio and video of their meetings easily. This feature is enabled by a bot named Norm, which provides users with a complete record of their meetings 1.

Multilingual Note Creation

With the capacity to create notes in multiple languages, including English and Spanish, Supernormal is suitable for global teams that communicate in various languages. The software plans to add more languages in the future 1.

Detailed Notes for Any Video Meeting

Supernormal allows users to generate detailed notes tailored to their specific call with just one click. The software is versatile enough to handle various types of meetings, including strategy meetings, project meetings, sales calls, and HR interviews 1.

Call Transcription

Supernormal can transcribe and record meetings conducted on Google Meet, Zoom, and Teams in multiple languages. Users can choose to always have Supernormal present or invite the bot to meetings for one-off recordings. All meetings are stored securely on Supernormal's website for easy access and sharing 1.

How it Works

Supernormal uses OpenAI's GPT-3 model to generate meeting and call notes across various categories such as presentations, customer discovery calls, and interviews. The software extracts essential details like customer objectives and goals and automates action items like follow-up emails, scheduling, and making introductions after a meeting 2.

The platform is self-learning and improves the quality of notes generated in subsequent calls as users edit their notes. Users also have the option to delete any stored data for privacy reasons 2

To Be Continued

This article will continue to explore additional aspects of Supernormal, including the user interface, integration with other platforms, pricing, customer support, and the company's background.